Help Topics

1. How do I change my password?

Login to your Legalemail Account.
From the menu on the left choose "Options".
From the options listed in the main window, choose "Mdaemon Settings".
Fill in the new password
Scroll down and click on the button that says "Save Changes".
Your password should be changed. You can logout and log back in to try it..

2. I haven't accessed my account in a long time. Is it still working?

Account are deleted after they have not been accessed within 6 months.

3. I forgot my password

You will need to contact us via email from another email account and ask us to reset the password. You will need to indicate what your account name is. (Email us at support@legalemail.com)

4. Is there anything that I can do about spam?

The Legalemail.com mail server has some limited spam filtering built into it. It will try to identify mail messages that are coming from known mail spamming mail servers. It doesn't delete spam but puts an extra entry in the mail header that looks like "X-RBL-Warning". There are two ways that you can get rid of the spam: either in Outlook (locally) or via our web interface (on the server).

An actual sample of what is inserted in the mail header is shown below:

X-RBL-Warning: mail from 61.155.107.130 refused by ORDB, see http://www.ordb.org/faq/

On the server, you can login to the mail account using the web interface at www.legalemail.com (use the full email address as the username). If you click on Options, you can see an option called "Filters". Click on that.
You can add a new rule by clicking the arrow next to the "To" and selecting "X-RBL-Warning". The rule can say something like if X-RBL-Warning contains mail, move to Trash (Alternatively, you could create a folder called Spam and move the messages to that folder. That way you can check the messages marked as spam to make sure that no legitimate messages have been marked as being from a spammer.)

In Outlook, you can set up a rule using the Rules Wizard to look for messages with a header containing "X-RBL-Warning". Then either delete or put the messages in a folder you create called spam. The problem with this method is that you still have to grab all the messages from the server. They're not actually processed until they get into Outlook on your computer. (The Rules Wizard can be found by clicking on Tools on the menu bar in Outlook and then selecting “Rules Wizard”.)

Outlook also has some built-in spam filtering functionality in which you can classify an email as being from a junk mail sender so that future mail from that address is blocked. (A comparable feature does the same for adult content emails). If you look under Actions on the Outlook menu bar, you should see an option called “Junk E-mail”. Selecting that option shows you 2 more options: Add to Junk Senders List and Add to Adult Content Senders List. These lists can be maintained by looking under Tools on the Outlook menu bar and then selecting Organize. (These instructions pertain to Outlook 2000. Other versions of Outlook may vary. Search your Outlook help for more information).